Our consultants will compare your
existing business processes with your existing software and put together
a detailed report of our findings. This will include recommendations
for improving the day to day running of your business while getting
maximum benefit from our software.
On-Site Support is an excellent option
if more in-depth service, training or trouble shooting is needed. End
user training or group custom training on new features and solutions is
also handled effectively using on-site support.
Online support is available by CSI
logging onto your computer through CSI’s remote connection. This is an
excellent diagnostic tool which allows us to view your system in
real-time.
Telephone Support.
Our phones are always answered by a
live person to ensure that you receive prompt, personal and efficient
service. These services are available Monday through Friday 8:00am CST
to 5:00pm CST. We also do stand-by support and after hour support when
requested.
