- Business Assessments.
- Our consultants will compare your existing business processes with your existing software and put together a detailed report of our findings. This will include recommendations for improving the day to day running of your business while getting maximum benefit from our software.
- On-Site Support.
- On-Site Support is an excellent option if more in-depth service, training or trouble shooting is needed. End user training or group custom training on new features and solutions is also handled effectively using on-site support.
- Online Support.
- Online support is available by CSI logging onto your computer through CSI’s remote connection. This is an excellent diagnostic tool which allows us to view your system in real-time.
- Telephone Support.
- Our phones are always answered by a live person to ensure that you receive prompt, personal and efficient service. These services are available Monday through Friday 8:00am CST to 5:00pm CST. We also do stand-by support and after hour support when requested.